Amazon wants to deliver packages with human robots — and that is no longer science fiction. The shipping giant is currently testing humanoid machines that could be used both in warehouses and for delivery in the future. This development not only entails technological advances, but also raises socially relevant questions. But what is really behind it? In this article, we'll show you 7 things you absolutely need to know about Amazon's robot offensive.
Amazon has been investing in automation and technological innovation for years. The targeted use of humanoid robots is intended to optimize internal processes, accelerate processes and reduce costs in the long term. Machines such as “Digit” take on tasks that previously only humans could do — such as gripping, carrying or stacking.
Last but not least, Amazon is responding to the growing shortage of skilled workers in the logistics sector with this strategy. Instead of relying on hard-to-find human workers, humanoid robots should be ready for use around the clock in the long term.
Amazon is cooperating with the US company to develop the robots Agility Robotics. Their “Digit” model is visually reminiscent of a person: two legs, two arms, upright gait. This allows the robot to move effortlessly within existing warehouse structures — an advantage over traditional industrial robots on wheels.
It is not necessary to extensively rebuild the logistics centers. The robots are designed in such a way that they can be integrated into existing systems, which accelerates market launch.
Instead of hard-programmed routes, the robots use modern sensors such as cameras and lidar. Using artificial intelligence, they analyse their environment and move autonomously through the warehouse — even in the event of obstacles or unforeseeable situations.
Networking is particularly innovative: The robots are connected to the cloud, exchange data with each other and continuously improve their behavior. Each mission provides new insights that are fed back to the entire fleet.
Critical voices are being voiced: If Amazon has parcels delivered with human robots, numerous jobs could be lost. Monotonous tasks such as packing, stacking or sorting would be particularly affected.
At the same time, new job profiles are also emerging. Amazon is planning targeted retraining to qualify employees for technical roles in maintenance, control, and analysis. In this way, the introduction of the technology should be made socially acceptable.
24/7 availability is one of the biggest advantages of humanoid robots. They work without breaks or shift changes and could significantly increase delivery speeds — especially during peak hours.
Another advantage: AI-based processes reduce the error rate during picking and delivery. Customers benefit from higher reliability as a result.
Despite all the advantages, the technology is not yet fully developed. Sensor faults or software errors could seriously disrupt operations — with consequences for delivery dates and customer satisfaction.
There are also ethical issues in the room: Cameras in warehouses could theoretically be used to monitor employees. Amazon is responsible for creating clear guidelines on data protection.
A complete replacement of human labor is currently unrealistic. Robots are still a long way from making complex decisions or reacting flexibly to exceptional situations.
A cooperative working environment is more likely: humans and robots work hand in hand. While machines take on standardized tasks, humans remain indispensable for creative and strategic activities.
1. Why does Amazon use humanoid robots?
To increase efficiency and as a response to the shortage of skilled workers in logistics.
2. Can robots deliver parcels themselves?
Not yet complete. They are currently being tested primarily in warehouses.
3. How does the “Digit” robot work?
It uses cameras, sensors and AI to move autonomously and complete tasks.
4. Which jobs are endangered by robots?
Especially simple, repetitive tasks in warehouse operations.
5. Will humans be replaced by robots in the long term?
No — technology complements people, but does not completely replace them.
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The fact that Amazon wants to deliver parcels with human robots shows the enormous change in the logistics industry. Automation promises efficiency, but it also poses risks. The decisive question is therefore not whether Robots are coming — but like we shape their use.
If you want to react to new Amazon technologies at an early stage, you should manage your product range smartly — with automatic repricing, for example.
Get informed now — and always be one step ahead of the market.