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Amazon wants to deliver packages with human robots: 7 facts

June 18, 2025
3 minutes

Amazon wants to deliver packages with human robots: 7 things you should know

initiation

Amazon wants to deliver packages with human robots — and that is no longer science fiction. The shipping giant is currently testing humanoid machines that could be used both in warehouses and for delivery in the future. This development not only entails technological advances, but also raises socially relevant questions. But what is really behind it? In this article, we'll show you 7 things you absolutely need to know about Amazon's robot offensive.

1. Why Amazon relies on humanoid robots

Increasing efficiency in the warehouse

Amazon has been investing in automation and technological innovation for years. The targeted use of humanoid robots is intended to optimize internal processes, accelerate processes and reduce costs in the long term. Machines such as “Digit” take on tasks that previously only humans could do — such as gripping, carrying or stacking.

Shortage of skilled workers as a driver

Last but not least, Amazon is responding to the growing shortage of skilled workers in the logistics sector with this strategy. Instead of relying on hard-to-find human workers, humanoid robots should be ready for use around the clock in the long term.

2. Who is behind the robots?

Partnership with Agility Robotics

Amazon is cooperating with the US company to develop the robots Agility Robotics. Their “Digit” model is visually reminiscent of a person: two legs, two arms, upright gait. This allows the robot to move effortlessly within existing warehouse structures — an advantage over traditional industrial robots on wheels.

Use in existing infrastructures

It is not necessary to extensively rebuild the logistics centers. The robots are designed in such a way that they can be integrated into existing systems, which accelerates market launch.

3. This is how humanoid robots work

Movement patterns and sensors

Instead of hard-programmed routes, the robots use modern sensors such as cameras and lidar. Using artificial intelligence, they analyse their environment and move autonomously through the warehouse — even in the event of obstacles or unforeseeable situations.

Learning ability and cloud connectivity

Networking is particularly innovative: The robots are connected to the cloud, exchange data with each other and continuously improve their behavior. Each mission provides new insights that are fed back to the entire fleet.

4. What does this mean for human workers?

Risk of job loss?

Critical voices are being voiced: If Amazon has parcels delivered with human robots, numerous jobs could be lost. Monotonous tasks such as packing, stacking or sorting would be particularly affected.

New opportunities through retraining

At the same time, new job profiles are also emerging. Amazon is planning targeted retraining to qualify employees for technical roles in maintenance, control, and analysis. In this way, the introduction of the technology should be made socially acceptable.

5. Delivery benefits

Higher speed

24/7 availability is one of the biggest advantages of humanoid robots. They work without breaks or shift changes and could significantly increase delivery speeds — especially during peak hours.

Fewer mistakes

Another advantage: AI-based processes reduce the error rate during picking and delivery. Customers benefit from higher reliability as a result.

6. Challenges and risks

Technical faults

Despite all the advantages, the technology is not yet fully developed. Sensor faults or software errors could seriously disrupt operations — with consequences for delivery dates and customer satisfaction.

Data protection and monitoring

There are also ethical issues in the room: Cameras in warehouses could theoretically be used to monitor employees. Amazon is responsible for creating clear guidelines on data protection.

7. Looking to the future: Will humans become superfluous?

Long-term scenarios

A complete replacement of human labor is currently unrealistic. Robots are still a long way from making complex decisions or reacting flexibly to exceptional situations.

Human-robot collaboration as a goal

A cooperative working environment is more likely: humans and robots work hand in hand. While machines take on standardized tasks, humans remain indispensable for creative and strategic activities.

FAQ: Frequently asked questions

1. Why does Amazon use humanoid robots?
To increase efficiency and as a response to the shortage of skilled workers in logistics.

2. Can robots deliver parcels themselves?
Not yet complete. They are currently being tested primarily in warehouses.

3. How does the “Digit” robot work?
It uses cameras, sensors and AI to move autonomously and complete tasks.

4. Which jobs are endangered by robots?
Especially simple, repetitive tasks in warehouse operations.

5. Will humans be replaced by robots in the long term?
No — technology complements people, but does not completely replace them.

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Conclusion

The fact that Amazon wants to deliver parcels with human robots shows the enormous change in the logistics industry. Automation promises efficiency, but it also poses risks. The decisive question is therefore not whether Robots are coming — but like we shape their use.

synopsis

  • Amazon is testing humanoid robots to optimize logistics
  • The aim is efficiency, flexibility and less dependence on the labour market
  • Technology is based on AI, sensors and cloud
  • Opportunities: Speed, Accuracy, Relief
  • Risks: job loss, data protection, technical dependency

If you want to react to new Amazon technologies at an early stage, you should manage your product range smartly — with automatic repricing, for example.
Get informed now — and always be one step ahead of the market.

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