Remove Amazon EU dispute resolution link: 7 steps for a legally secure legal notice

Table of contents

1. Why the link to EU dispute resolution is problematic
2. What does the law say?
3. Step-by-step removal guide on Amazon
4. Common problems & solutions
5. What Amazon retailers should consider
6. Legally secure imprint design
7. FAQ on EU dispute resolution
8. Conclusion & recommended action

Remove Amazon EU dispute resolution link — Why the topic is important

Remove Amazon EU dispute resolution link — sounds harmless? But it isn't. When you at Amazon as a seller If you are active, sooner or later you will stumble across this automatically set link to EU dispute resolution platform. Sounds bureaucratic — and it is. But what is behind it?

This platform from the EU Commission is intended to help resolve conflicts between buyers and retailers out of court. Sounds fair — but: Not every Amazon retailer is requiredto include this link. B2B retailers or providers with a conciliation waiver in particular often want the link delete or adjust.

And this is exactly where the trap lurks: Anyone who shows the dispute resolution link unnecessarily or formulates it incorrectly, risks warnings. So put an end to the uncertainty — we'll show you how to be on the safe side legally.

Statutory basis for EU dispute resolution

Origin of the dispute resolution obligation

Since January 9, 2016, the ODR regulation (EU Regulation No. 524/2013). It requires certain online retailers to provide an easy-to-find link to Online dispute resolution platform (ODR) to provide. Sounds dry — but it's important.

You can find out more about the ODR regulation at wikipedia.

Differences for B2C and B2B sellers

And now watch out: The obligation only applies if you to consumers (B2C) sell and willing or committed to participate are. If you sell exclusively to companies (B2B) or expressly declare yourself not to participate, you need the link not.

Obligation to link — yes or no?

• B2C & willingness to participate: Link required
• B2C & Rejection Arbitration: Note without a link is enough
• B2B-only: No link requirement

Conclusion? It doesn't depend on Amazon — but on You as a retailer.

How to remove the EU link in Amazon Seller Central

Step 1: Open Seller Central

Log into your Amazon Seller Central account. Under Settings, you will find the item “Your information” — It starts there.

Step 2: Edit Impressum

Click on “Impressum” and open the text box. Attention: There is usually a standard text there — including a link to dispute resolution.

Step 3: Remove or adjust the link correctly

Now it's getting concrete: delete the link (https://ec.europa.eu/consumers/odr) from the text box. If you don't want to participate, add this sentence instead:

“We do not participate in dispute resolution proceedings before a consumer arbitration board.”

Step 4: Save & review changes

Save — and then: Be sure to check! View your seller profile directly on Amazon. Is the link really gone?

Common mistakes when deleting the dispute resolution link

Automatic reset by Amazon

Do you know that? You've changed something — and a few days later everything is back to normal. Amazon sometimes automatically updates legal notice information. Therefore: Check again and again.

Incorrect formatting or missing information

The link is gone, but there is nothing else? Be careful! That can be problematic. Without notice of participation, you create uncertainty — and that can be a warning.

Solutions & Workarounds

• Host an imprint externally and link it to Amazon
• Use legal texts from specialized law firms
• Don't forget to check your profile regularly

Legally compliant legal notice design for Amazon retailers

Use external imprint templates?

There are practical tools — e.g. from the IT law firm or eRecht24. These offer wording that is legally safe.

When is a disclaimer useful?

Whenever you Don't want to participate, you should also say that clearly. example:

“We are not required by law and are not prepared to participate in dispute resolution proceedings.”

How lawyers assess the issue

In short? Clarity beats standard text. Many lawyers recommend that you use the link Just to setif you really want to participate.

FAQ — Common questions about EU dispute resolution on Amazon

Does every seller have to display the link to the EU dispute resolution?

No Only B2C retailers who are willing or required to participate must include the link.

What happens if I leave the link even though I don't want to participate?

You're risking warnings — because you look like you're obligated to participate.

How can I check my legal notice on Amazon?

Simply go to your seller profile, click “Show Impressum” and check the text.

What alternatives are there to the Amazon Impressum?

You can host your legal notice externally on your website and link it to your Amazon profile.

What does Amazon itself have to say about the subject?

Amazon leaves the imprint design to you — there are no official instructions for the link.

Can I be warned because of the link?

Yes — especially if the link is misleading or has been set incorrectly.

Should I consult a lawyer?

Definitely — if you work in the B2C sector or are unsure.

Are there tools for verifying the imprint?

Yes Trusted shops, IT law firms & Co. offer legally secure audit tools.

Conclusion — This is how you act correctly now

When you the Remove Amazon EU dispute resolution link If you want, you don't need a law degree — just clarity and the right steps. Whether you are required to link depends entirely on your business model. Use the information here to create your legal notice legally secure and admonishable to design.

Summary (bullet points)

• Obligation to link only if B2C & willingness to participate
• Amazon often automatically inserts the link
• Manually edit an imprint in Seller Central
• Statement on participation is legally important
• Tools & templates help with formulation
• Check the imprint regularly for accuracy

Your next steps:

• Open your seller profile now
• Remove unnecessary or incorrect links
• Formulate clearly and legally
• Get legal help in case of uncertainty

→ Check the legal notice now & act in a legally secure manner!