Amazon FBM (Fulfillment by Merchant) means that sellers store, pack and ship their products themselves — in contrast to Amazon FBA, where Amazon takes on these tasks. At FBM, retailers manage the entire logistics process independently and thus retain full control over inventory, shipping and customer service. The model is particularly suitable for companies with their own shipping logistics or specialized products. You can find out more about optimal preparation here: Preparing to use Amazon FBM.
Amazon FBM provides maximum control over shipping routes, storage costs, and packaging. You can use individual logistics solutions and, if necessary, use alternative shipping service providers. FBM is often more cost-effective, particularly when it comes to high-margin or bulky products. Direct customer contact is also easier to manage — which benefits your brand presence. Tip: An intelligent Amazon Repricer helps to remain competitive.
Amazon FBM is ideal for retailers who already have their own warehouse and shipping structure or offer individualized products. B2B shops, niche providers or manufacturers with complex product ranges also benefit from FBM. It is suitable for companies that want to keep the entire process in their own hands and react flexibly to customer requirements.
The biggest difference lies in logistics. With Amazon FBM Do you ship your products yourself, while at Amazon FBA Amazon takes care of storage, shipping, and customer service. FBM offers more control, while FBA offers more automation and faster Prime shipping. For many retailers, a combination can make sense — depending on margin, product type and logistics.
FBM retailers must ensure that orders are shipped on time and reliably. Amazon requires a high quality of shipping and service: This includes tracking information, timely delivery, quick response to customer inquiries, and a low cancellation rate. A structured fulfillment system is essential here to reliably comply with Amazon guidelines.
In addition to classic ERP or shipping tools, it is particularly worthwhile to use a dynamic price automation tool such as Metaprice. This Amazon Repricer ensures automatic price adjustments based on market movements and competitive data — a clear competitive advantage with Amazon FBM. Automation for inventory comparisons and shipping labels is also useful.
First, you should review your logistics processes: Are storage, packaging and shipping organized? Then create your offers in Amazon Seller Central and select “Delivery by retailer (FBM)”. Important: Comply with guidelines on delivery times, shipping methods, and customer service. Our guide “Preparing to use Amazon FBM” gives you a structured overview.
Yes, but scaling is only realistic with optimized processes. If you want to process many orders efficiently, you should invest in software solutions, warehouse optimization and automated shipping processing. Tools such as Metaprice help automate pricing strategies and thus save resources. With a good setup, Amazon FBM is a future-proof model for growing companies.