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What is the Amazon compliance process?

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What is the Amazon compliance process?

As part of the compliance process, Amazon checks whether products are legally compliant, secure, and properly labeled.
Sellers must upload documents such as CE markings, test reports, and declarations of conformity to Seller Central.

Amazon compliance process:

Anyone selling on Amazon must comply with legal product requirements. The Amazon compliance process is the audit process that Amazon uses to check whether a product complies with applicable regulations such as product safety, CE marking, or REACH regulation. If the evidence is missing or incorrect, the ASIN can be deactivated or sales can be stopped. The process is relevant for all retailers — whether brand owners or resellers.

What exactly happens during the Amazon compliance process?

Amazon is increasingly requiring sellers to demonstrate compliance with regulatory requirements. These include, for example, the General Product Safety Regulation (GPSR), the Product Safety Directive, WEEE (ElektroG), RoHS, REACH or, in the case of toys, EN 71. The platform uses automated testing procedures and random checks.

Typical compliance documents that retailers must provide:

  • CE mark incl. technical documentation
  • EU Declaration of Conformity (DoC)
  • Safety data sheet (SDS) for chemical products
  • Test report from an accredited test laboratory (e.g. TÜV, SGS)
  • Product labels with legally required identification
  • Trademark registration or proof of use for private brands

These documents must be in Seller Central, “Product Compliance” section, must be uploaded on time. A structured upload and a unique file name (e.g. “Prüfbericht_XY_Model123.pdf”) speed up processing.

How Amazon's compliance process works

  1. Note via Seller Central or via email:
    Amazon provides information about compliance requirements and sets a deadline.
  2. Obtain and check documents:
    Retailers request the required documentation from the manufacturer or testing body or create it themselves.
  3. Uploading to Compliance Center:
    Upload the documents with ASIN allocation and product details.
  4. Formal and content review by Amazon:
    Amazon usually requires 5-10 working days for testing. Rejections are made with reasons.
  5. Status tracking & submission:
    Open requirements should be reviewed daily in the Compliance Dashboard. Submissions are possible in many cases.
  6. ASIN reactivation:
    After a successful check, the product ad will be activated again. In some cases, the reactivation is automatic.

Frequently monitored KPIs and metrics in the compliance process

  • Document review processing time: Ø 6.5 days
  • Rate of incorrect uploads: up to 30% for new sellers
  • Rate non-compliant ASINs: up to 12% in high-risk categories
  • First submission success rate: approx. 55—60%
  • Recovery time after deactivation: Ø 3—7 days

These values help retailers optimize their own compliance workflow and react in good time.

For beginners: What should you know in advance?

New sellers in particular often underestimate the need for complete and formally correct documents. The following product areas are particularly critical of compliance:

  • Electronics & devices with power supply (CE, EMC, LVD)
  • children's toys (EN 71, GPSR, CE)
  • Cosmetics & Dietary Supplements (INCI, Packaging Act)
  • Accumulators, batteries & chemicals (REACH, CLP, Battery Act)

👉 Tip: Plan at least 3-4 weeks lead time to obtain all supporting documents. This article provides a good overview:
🔗 Amazon compliance process: 7 things you should know now

Common misconceptions about Amazon compliance

“I'm a reseller — it's none of my business. ”
→ Resellers are also legally obliged to guarantee the safety of the goods. Amazon requires proof regardless of the provider's status.

“A CE logo is enough. ”
→ No. Amazon only accepts CE markings with full technical documentation and a signed EU Declaration of Conformity.

“I'd rather not submit anything, maybe nothing happens. ”
→ Amazon automatically deactivates affected offers — often without further inquiry.

Alternative explanations

Short for everyday use:
Amazon wants to make sure that products sold are safe and legally correct. Sellers must prove this with official documentation.

Technically explained:
The compliance process at Amazon is a rule-based review process for the systematic monitoring of mandatory documents relevant to product safety.

From a customer perspective:
To ensure that you receive safe products as a buyer, Amazon regularly checks whether retailers have submitted important product proofs.

This is how you prepare yourself optimally

If you're affected by a compliance request:

  • Identify the ASIN and category
  • Obtain complete product documentation.
  • Upload documents to Seller Central on time.
  • Monitor compliance status on a daily basis.
  • Respond quickly if you have any questions or rejections.

Are you unsure or do you need professional help?
We're here to help — contact us here.

Other important points

How long does the Amazon compliance process take?

Processing can take 5 to 10 business days. If the documents are incomplete, the review is significantly extended.

What happens if I ignore the Amazon compliance process?

Missing documentation will result in the deactivation of ASINs or the entire seller account.

What documents does Amazon need for CE-compliant products?

EU declaration of conformity, test report, product images with CE marking, technical documentation.

Can I outsource the Amazon compliance process?

Yes, specialized providers such as Metaprice assist retailers with document verification and communication with Amazon.

What should I do if my ASIN was suspended due to lack of compliance?

Create all necessary proofs, upload them via the Compliance Center and apply for approval in Seller Central.

Which products are particularly subject to compliance on Amazon?

Products with electronics, batteries, children's toys, nutritional supplements, cosmetics, or chemicals almost always require documentation.

How can I tell if my product is compliance-critical?

Look for warnings in Seller Central, check the product category, and consult applicable EU guidelines (e.g. GPSR, REACH).

What does product compliance mean on Amazon?

Product compliance means compliance with legal requirements such as CE marking, safety standards and information requirements for sales.

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